Frontline managers, the often overlooked heroes of organizational dynamics, bear the weight of crucial day-to-day operations—from talent development to conflict resolution. The largest managerial cohort, they face mounting complexities, including navigating hybrid and remote work arrangements, prioritizing employee well-being, and addressing labor shortages. Amidst this whirlwind, the leadership skills once reserved for top-level executives are […]
Category Archives: Emotional Intelligence
18
May
May
In my monthly roundup posts I compile and summarize the four most compelling articles on an important, timely topic, emotional and artificial intelligence. Recently, I’ve come across numerous articles detailing the ways in which AI is revolutionizing various aspects of our work lives. From reviewing legal contracts to crafting product descriptions and supporting customer service […]
14
May
May
As the intensity of work escalates, leaders face mounting pressure to push their teams toward ever-higher levels of achievement. Unfortunately, this pursuit of excellence often comes at the cost of genuine human connection. The best leaders, however, understand that beneath the surface of every task, project, or deadline lies a rich tapestry of emotions, insights, […]
15
Jan
Jan
To wake up means to regain consciousness. I get it, some people need a louder alarm clock to wake up. I am not referring to a physical alarm clock, although it makes a great analogy. I am referring to the fact that something unfortunate has to happen in order for some people to recognize that […]